Share Connext.
You both save.
Know someone who needs better internet? When a friend or family member joins Connext nbn with your referral code, they get $10 off their first bill and you get $15 credit on yours.
Two rewards, one referral
For every friend or family member who joins Connext nbn at a new address with your code.
Credit on your Connext bill
Added 30 days after their nbn service is connected, as long as it is still active. It comes off your next invoices.
Off their first bill
Taken off their first Connext invoice when they order nbn with your referral code.
How to get started
It takes a minute to set up, and you can share the same code with everyone.
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1
Get your code in the customer portal
Sign in to the customer portal and open Refer a friend from the menu.
The first time, we suggest a code made from your name. Keep it or change it to something easy to remember, then tap Create my referral code. You can see your referrals there too.
Your code in the customer portal -
2
Share it with friends and family
Tap Share NBN to send them a link to our nbn order form with your code already filled in. Send it by text, email or Messenger.
Or just tell them your code. Copy code puts it on your clipboard.
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3
They add your code when they order
Your friend orders nbn online. On the order form, under their details, they tap Have a referral code? and enter your code. If they used your link, it is already there.
A green tick shows the code is right. The code has to be on the order: it cannot be added once the order is in.
The referral code box on the nbn order form -
4
You both save
Your friend gets $10 off their first invoice.
Once their nbn service has been connected for 30 days and is still active, $15 credit is added to your account and comes off your next Connext invoices.
The fine print
Short and plain, so there are no surprises.
- The referral program is for nbn services. Your friend needs to order a new Connext nbn service with your referral code on the order.
- It only counts for a new service address: an address that does not already have a Connext service.
- Your friend gets $10 off their first invoice.
- You get $15 account credit 30 days after your friend’s nbn service is connected, as long as it is still active then.
- Referral credit is applied to your future Connext invoices. It cannot be redeemed for cash, transferred to cash, or transferred to another customer.
- You need to be a Connext customer with a referral code from the customer portal.
- We may change or end the referral program. Referrals made before a change still get the rewards that applied when your friend ordered.
Where do I find my referral code?
In the customer portal, under Refer a friend. If you have not made one yet, you can create it there in a few seconds.
My friend forgot to enter my code. Can it be added?
The code needs to be on the order when it is placed. If something went wrong with the order form, get in touch and we will take a look.
Does it work for mobile plans?
The referral rewards are for nbn services. Your code can still be shared for mobile, but only nbn orders earn the credit and discount.
When will I see my credit?
30 days after your friend’s nbn service is connected. It is added to your account and comes off your next invoice. You can see your referrals in the portal.
Can I refer someone moving house?
Yes, if they are moving to an address that does not already have a Connext service. Referrals are for new service addresses.